FAQ

Framing

Our Services

Yes, if you are interested in renting a specific artwork, please click on the link “Art for Rent” on the footer. We will get in touch with you in the following days.

If the option “framing” is available, you can customize your frame directly on the artwork page by choosing different colors, materials, and shapes. The price will be automatically updated.

If there is no “Framing options” on the Artwork page, it means the artwork have already been framed by the Artist.

Yes, do not hesitate to leave us a comment during the purchasing process specifying the purpose of the art purchase is a gift.

Yes, if you are interested in making a custom request to an artist, you can click on the link “Make a Custom Request” on the footer. We will get in touch with you in the following days.

No, all of our artworks are original paintings and delivered with a certificate of authenticity from the artist.

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Shipping & Delivery

Us, with our trusted delivery partners ! You have nothing to do!

No, we offer free shipping for all artworks.

No, we offer free insurance for all artworks.

If you ordered artworks from different artists, they will probably be arrived at a different time as they are shipped by the artists themselves.

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Customer Support

We are terribly sorry for that. Please contact us within 48h to get a refund. If possible, send us pictures of the damaged artwork.

Sure. Please send us a message. Our expert team will get back to you with personalized advice.

Yes. If you want to cancel your order, please let us know within 7 days from the day you received the Artwork. You will get a full refund of the Artwork after confirming the Art gets returned to the artist. We will only charge you the shipping cost. Please keep the shipping packaging as you will need to ship it back to the artist.

Each artwork is delivered with a certificate of authenticity from the artist.

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Gallery Crillon

Online art gallery

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